That Gutter Company Privacy Policy
Last Updated: July 23, 2025
Introduction
This Privacy Policy explains how That Gutter Company (“we,” “us,” or “our”) collects, uses, and shares information when you use our website thatgutterco.com (the “Service”).
Information We Collect
We may collect the following types of information:
Personal Information:
This includes information you provide directly, such as your name, email address, and other contact details when you register for an account or contact us.
Usage Data:
We collect information about how you interact with our Service, such as pages visited, time spent on the site, and other usage patterns.
Cookies and Tracking Technologies:
We use cookies and similar technologies to track user activity and preferences.
How We Use Your Information
We use the collected information to:
· Provide, operate, and maintain the Service.
· Improve, personalize, and expand our Service.
· Understand and analyze how you use our Service.
· Communicate with you.
· Prevent fraud and ensure security.
How We Collect Your Personal Information
Through website forms, emails, or offline interactions.
What Personal Information We Collect
Names, email addresses, and phone numbers.
How We Use Your Personal Information
For providing services & sending service updates such as scheduling, quote/job completion, quote follow-ups, review requests, and marketing communication.
How and Why We Share Personal Information with Third Parties
We do not share ANY information with third-party services or affiliates for any reason.
Sharing Your Information
We may share your information with:
· Service Providers: We may share information with third-party vendors who assist us in providing the Service.
· Legal Authorities: We may disclose information to comply with legal obligations or respond to lawful requests.
· Affiliates: We may share information with our affiliates for business purposes.
· No mobile opt-in data will be shared with third parties or affiliates.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.
Your Rights
You have the right to:
· Access, modify, or delete your personal information.
· Opt-out of receiving marketing communications.
· Request information about how your data is processed.
SMS Consent: Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Consent for SMS Communications: Upon granting consent to receive SMS communications from our company, rest assured that your phone number and consent will remain confidential. We will not sell or share your information with third parties or affiliates for marketing purposes. The phone number and consent will only be used to facilitate communication with you.
Types of SMS Communications: The following types of messages may be sent after obtaining consent:
Customers and Guests: Updates on orders, services, deliveries, or other relevant information.
Job Applicants: Notifications regarding the status of your application.
Appointment Reminders: Reminders about upcoming appointments or events.
Example Message:
“Hi [Customer Name], this is a reminder about your upcoming appointment with That Gutter Company on [Date] at [Time]. We look forward to seeing you!”
To opt out, reply “STOP” to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply “HELP.”
Standard Messaging Disclosures:
To opt out of SMS communications, simply reply with “STOP.”
For assistance or inquiries, reply with “HELP.”
Message and data rates may apply.
Sample Response for “HELP” Reply:
“For further assistance, please visit our website at thatgutterco.com or contact us at (574) 800-7246.” Message Frequency: You may receive approximately 5-10 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication.
Opt-In Method:
You may opt-in to receive SMS messages from That Gutter Company in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form
Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Contact Us
If you have any questions about this Privacy Policy, please contact us at david@thatgutterco.com.
